These terms are written to be read, not hidden. They describe an honest exchange: you bring a course or a round, and HoleinOne brings the software that keeps the sheets true. Skim the headings, read the lines that matter to your club, and ask us first if a rule feels unclear.
1. Agreement to These Terms
By visiting this website, requesting a demo, creating a club account, booking a slot, posting a score or otherwise using the HoleinOne platform, you agree to be bound by these Terms of Service and by the separate Privacy Policy that describes how we treat your information. If you do not accept a single one of these terms, please do not use the platform.
We drafted the Terms of Service for Holeinone Bigsau LLC, the operator of the platform, with the same plainness we use at the pro shop counter. Nothing here is meant to trick you, and the most important ideas appear in the first lines of each section so you can scan a rule in seconds rather than wade through legal noise.
2. Who the Parties Are
The platform is operated by Holeinone Bigsau LLC at 5151 S 2870 E, Holladay - 84117-7176, United States (US), referred to here as the Company. HoleInOne is the developer name attached to the engineering team that designed and maintains the software. Where these terms say the Company or refer to we and us, they mean Holeinone Bigsau LLC and the staff it engages.
The people who sign an agreement or create an account as a club are referred to as club operators. The people who book rounds, join leagues or shop through a club that runs the software are referred to as players. The word you means whichever of these applies to the reader, and both sit under the same set of fair rules for as long as they use the platform.
3. Acceptance by Club Operators
By signing an order, checking a consent box or installing a starter version, a club operator confirms that the person acting has the full authority of the club to bind it to these terms. You confirm the club owns or is properly licensed to run the data it puts through our systems, and that you will keep true and complete records in the simple formats the software accepts.
Your account governs a relationship that is not a partnership, an agency or a franchise. The Company supplies tools; the club runs its own course, its own staff and its own pace policy. We do not operate your green fees, we do not hire or direct your employees, and nothing in our tools replaces your own judgement about how your particular course should run on a busy Saturday morning.
4. Acceptance by Players
Players accept these terms by using one of our booking, scoring or shop pages at a club that runs on the platform. We also recognise a player relationship whenever you create a community profile of your own across courses in a network that uses our software.
A player relationship is meant to be light. It governs fair play of a round, honest posting of a score and respect for the standing groups and pace rules a host club sets. It does not create an employment or agency link with the Company. When you book a round, the contract to play is with the club that runs the sheet; the software simply carries your intention faithfully to that club door.
5. The Services We Provide
The platform offers six families of tools that together form a scoring hut for the modern course. We provide tee time booking engines that keep a live sheet. We offer league scoring platforms where side games and standings settle themselves. We supply handicap tracking systems that respect slope and rating. We build course rain-line alerts that watch the sky. We deliver pro shop inventory tools that order smart. And we show tournament leaderboards that turn the clubhouse screen into the 18th green board.
We may add a module, refine a screen or retire an ancient setting as the sport and the season require. At all times the Services mean the specific versions, features and hosting contract set out in the plan your club orders. Where a plan includes a named level of support, the support lives inside these terms; where it does not, support is provided on a reasonable effort basis as we describe in the availability section.
6. Accounts and Credentials
Club accounts are created with a name, a business email, a phone and a role. You are responsible for keeping the credentials secret and for every action taken under your login. Guard your password the way you guard the cash drawer: do not share it with a stranger, do not set a guessable one, and do not stay signed in on a public terminal.
Player profiles are lighter. A player holds an email or phone and a club they belong to. If you lose control of a credential, tell the club and the Company promptly. We will help reseat the account and lock a hostile session, but the steps taken under a credential before you report the loss count as your own, because that is the honest cost of a shared key.
7. Your Responsibilities
You agree to provide true information, to keep contact details current and to use the platform only for lawful rounds and honest scores. A club operator agrees to maintain the confidentiality of player records under the Privacy Policy, to respect the pace rules the software enforces, and to train staff so a keyboard is not a hazard. A player agrees to arrive for booked slots, to cancel with the courtesy a deposit implies, and to post genuine scores rather than numbers that flatter a vanity index.
You also agree not to attack the platform itself. No reverse engineering to copy our workings, no automated scraping that floods the servers, no attempt to read another account or another club and no denial of service. If you break a rule that protects the shared system, we may suspend access while the matter is examined, and we will tell you why.
8. Fees and Payment
Club fees follow the signed order or the current published plan. Where a module is sold per course or per season, the fee covers that scope and no other. Payments are due on the terms on the invoice, ordinarily a monthly or annual cycle that starts on the go-live date we agree.
We do not store full card numbers on our own servers. A payment gateway we trust takes the fee under its own rules, and your club authorises that gateway to charge the amount on the invoice. Late payment may pause certain automation, but we never quietly cut a live scoring feed on a tournament afternoon; we give clear notice first, because a course lives or dies on its Saturday sheet.
9. Tee Time Booking Rules
The booking engine enforces the policy of the host club. Standing groups, two-ball separation, member priority windows and guest limits all behave as the club configures them. By using a booking screen you agree to follow the standing rules the sheet shows you, and you accept that a slot is a courtesy held against your confirmed party, not a right writ in stone for a group that fails to appear.
The Company delivers the software fairly, but the Company is not the referee of your specific pairing dispute. The club marshal and pro remain the local rule makers. Where weather cancels play, the engine releases holds according to the club policy, and any refund or rain check is a matter between you and the club that accepted your fee, handled with the ordinary courtesy the platform was built to support.
10. League and Scoring Rules
Scores you post through the platform must be your own honest scores for the round you actually played. The league table, the side game settlement and the handicap index all depend on true numbers, so a false post unwinds the whole card for everyone in the flight. We rely on the club and its league chair to judge disputes that the software cannot settle by itself.
Handicap revisions follow the schedule and the arithmetic published in the system, including slope and rating for the tees played. A revision is transparent and reviewable. If an automated outcome looks wrong, raise it with the club or the Company and a human will check the card by hand. We do not let a silent number be the final word on your game.
11. Intellectual Property
The software itself, its design, its source, its screens and its trademarks belong to the Company and its licensors. Your subscription grants you a personal, non-exclusive, non-transferable right to use the software for your own club through the screen we provide. It does not grant you the right to resell, re-license, copy or build a competing hut from our blueprints.
The content you put into the software, including your club name, your league results and your stored records, remains yours or the property of the people it belongs to. We do not claim your data as ours. The line is clean: our machinery and designs are ours; your course, your players and your honest scores are yours. That separation is the whole shape of the bargain.
12. Licence You Grant Us
To run the software for you, we need the narrow rights to host, display, process and back up the content you load. By using the platform you grant us a limited licence to do exactly that and nothing broader. This licence ends when your data is removed or your account closes, at which point we stop processing and clean the reasonable copies on the schedule described in the Privacy Policy.
We do not take a licence to use your content in our marketing. A logo on a testimonial appears only if you agree separately and in writing. Your league scores are not our screenshots and your club name does not become our advert without your clear yes.
13. Acceptable Use
Use the platform the way you would use a well-run golf desk: with courtesy and within the rules. Do not post abusive, defamatory or unlawful content in a league feed or a note. Do not impersonate another player or another club. Do not try to access a shed you were not given a key to. Do not interfere with the weather feed or fake a rain call to dodge a live fee.
We do not read your private league glances for sport. We review usage only to keep the service safe and to answer a support question, and we apply this section with a light hand. When someone crosses a clear line, we act: warn first where it is honest to do so, suspend where a system is endangered, and remove offensive content that a club reports to us.
14. Availability and Support
We aim for the platform to be available around the tick of your live sheet, but no software is perfect and we do not promise that it will never fault. From time to time we take a scheduled window for maintenance, ordinarily in the quiet hours, and we give advance notice where we can. An unplanned interruption will be answered with speed and a plain explanation.
Support questions reach us at order@holeinone.mom or by phone at +16893996496 during business hours. Paid plans carry a named support level; a starter version gets a reasonable effort reply. When you report a problem, tell us what you were doing and what the screen showed, and we will treat the report with the seriousness a broken tee sheet deserves.
15. Changes to the Service
Software matures, and we refine the platform as seasons and rules bodies change. We may add features, improve speed and redesign a screen. We will not silently remove a paid feature you rely on if doing so materially weakens the service you bought; where a change would, we give notice and an honest path, which may be an upgrade or a fair refund for the unused portion.
These Terms of Service may be revised too. When the terms change in a way that affects you, we place the new date at the top of this page and we let a club operator know. Continued use of the platform after a revision takes effect means you accept the revised terms. A change that only sharpens the wording never catches you by surprise in substance.
16. Disclaimers of Warranty
The platform is provided as it is and as it becomes available. To the fullest extent the law allows, the Company disclaims every warranty that the law might otherwise imply, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be free of interruption, that every number is right on every live board, or that no fault will ever appear.
This disclaimer is meant in the honest sense, not as a way to shrug off a real fault. Within the limits of the law, we fix genuine problems we caused. But the software does not replace the judgement of a single club about its own course, and we cannot be answerable for every way a busy operation chooses to use a broad tool. The next section sets out the boundary in money terms so nobody is left guessing.
17. Limitation of Liability
To the fullest extent the law allows, the total liability of the Company for any claim that arises from these terms or from use of the platform is capped at the amount you paid the Company in the twelve months before the claim arose, or one hundred United States dollars, whichever is greater. We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost revenue, lost profit or lost data, even where we were told that such harm was possible.
Nothing in this section removes a liability that the law will not let a contract waive, including liability for gross negligence, wilful misconduct or fraud. Where those standards apply, the usual limits do not shrink them. This cap exists so a small software firm can build an honest hut without staking its whole future on the cost of a single busy club trade that goes wrong in ways no tool could fully prevent.
18. Termination
A club may close its account at the end of a billing cycle by telling us in writing or by email, giving a reasonable period of notice so no live round is abandoned mid-season. On closure we help you export your own records in a plain format and we wind down the working copies on the schedule the Privacy Policy describes. A player may leave a club network at any time and ask the club or us to remove the profile.
We may suspend or terminate access where a club breaches a material term, fails to pay, or threatens the shared system, giving notice where it is honest to do so rather than cutting a live sheet without warning. Where we terminate for your fault, no refund is owed for the unused portion; where we terminate without fault on your side, we refund the unused portion fairly. On any end, the rights and duties that should survive, including the licence, liability and law clauses, survive in the plain sense those sections describe.
19. Governing Law and Disputes
These terms and any dispute that arises from them are governed by the laws of the State of Utah and, to the extent it applies, the federal law of the United States, without regard to conflict of law rules. The parties agree to the exclusive jurisdiction of the state and federal courts that sit in Utah for any dispute the law does not send to another forum.
Before any party files a claim, we ask for a genuine attempt to resolve the matter through the scoring hut door. Write to us at order@holeinone.mom, describe the dispute calmly, and give us thirty days to fix it. A fair number of disagreeables end at that first email. Only where an honest settlement fails does the matter proceed to the courts named here, and then the fair costs follow the winner as ordinary law provides.
20. Severability and Assignment
If a court holds any part of these terms unenforceable, that part is read down only so far as needed and the rest of the terms keep their full force. We do not ask you to accept a term the law would not allow; we simply keep the honest remainder standing.
A club operator may not assign these terms or the account to another party without our written consent, which we will not withhold unreasonably when the transfer is to the same course under new ownership. The Company may assign these terms and the related operating duties in connection with a merger, a sale of the software business or a similar reorganisation, and we will honour the duties the terms describe to the new steward.
21. Contact Details
These terms were written for the Company, Holeinone Bigsau LLC, at 5151 S 2870 E, Holladay - 84117-7176, United States (US). The developer name behind the software is HoleInOne. For a question about these terms, a support issue or a dispute we hope to settle, the door is open by email at order@holeinone.mom and by phone at +16893996496.
Thank you for reading with care. A course runs better when everyone shares the same card, and these terms are simply our side of that shared understanding.